Legal
Privacy Policy
Last updated: 25 May 2026
1. Introduction
The Venture Operator (“we”, “us”, or “our”) is committed to protecting the privacy of individuals who interact with our website, content, and services, including any content, publications, communications issued, digital products or services provided under prior trading or publishing names.
By providing personal information, you acknowledge that overseas recipients may not be subject to Australian privacy laws. Reasonable steps are taken to ensure that overseas recipients handle personal information in a manner consistent with the Australian Privacy Principles. Where we are unable to do so, we will only disclose personal information overseas with your informed consent, in which case Australian privacy law may not apply to that information once disclosed.
References to the “website” include this site and any associated digital content, products or services issued by theventureoperator.com.
This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). While our primary operations are based in Australia, this policy also reflects that our website and communications may be accessed internationally.
By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy and agree that your personal information will be handled in accordance with it.
In this Privacy Policy, “personal information” has the meaning given under the Privacy Act 1988 (Cth).
This Privacy Policy applies to personal information handled by The Venture Operator regardless of where you are located. Where you are located in the European Economic Area or the United Kingdom, additional rights and protections apply under the General Data Protection Regulation (GDPR) and UK GDPR, as set out in Section 15.
This Privacy Policy should be read together with our Cookie Policy, Terms of Use and Disclaimer.
The Venture Operator also publishes Put Ideas To Work, a newsletter hosted on Substack. The Publication operates under its own Privacy Policy reflecting the Substack platform context. If you interact with both, each policy applies to its respective context.
2. Personal information we collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- name
- email address
- phone number
- organisation or company name
- role or title
- information submitted through contact forms, eligibility checks, questionnaires, or surveys
- information provided when subscribing to newsletters or updates
- information submitted when scheduling meetings or consultations
We do not collect or store credit card details or other payment credentials. Where payments are facilitated, this is handled by third-party payment providers acting independently of The Venture Operator.
3. How personal information is collected
Personal information may be collected through:
- forms hosted on our website
- third-party platforms integrated with or linked from our site (including newsletter, scheduling, survey, or form providers)
- direct communications with us (email or other channels)
- analytics and measurement tools used to understand website usage
Some information may be collected automatically through standard web technologies when you access our website.
We use the following categories of third-party platforms to operate our website and communications. These may change from time to time, and we will update this policy where material changes occur.
- Newsletter and publishing: Substack
- Analytics and measurement: Google Analytics
- Forms, scheduling, and eligibility checks: Monday, Typeform, Calendly
- Website hosting and content delivery: Microsoft
- Email and communications: Microsoft
4. Purpose of collection and use
We collect and use personal information for purposes including:
- responding to enquiries and communications
- assessing eligibility for services or engagements
- delivering services or work you have requested
- sending opt-in newsletters, updates, or communications
- issuing transactional or administrative communications
- improving our website, content, and offerings
- conducting internal analysis and reporting, including aggregated or anonymised insights
- meeting legal, regulatory, or compliance obligations
We only collect personal information where it is reasonably necessary for these purposes.
You may choose not to provide certain personal information; however, this may limit our ability to respond to enquiries or provide services.
5. Aggregated and anonymised information
We may analyse information collected through questionnaires, surveys, or engagements in an aggregated or anonymised form to generate insights, reports, or learnings.
Such information does not identify individuals and is used solely for internal analysis, service improvement, or reporting purposes.
6. Marketing communications
We send newsletters and updates on an opt-in basis only. Newsletter subscriptions are managed through third-party platforms (such as Substack), which provide their own unsubscribe mechanisms.
You may opt out of marketing communications at any time using the unsubscribe link provided or by contacting us directly.
7. Disclosure of personal information
We do not sell personal information.
We may disclose personal information to:
- service providers, contractors, or platforms engaged to support our operations or deliver services
- third-party tools used for analytics, communications, scheduling, or data processing
- professional advisers where reasonably required
- regulatory authorities or other parties where required or authorised by law
We take reasonable steps to engage reputable third-party providers and to ensure they handle personal information consistent with this policy and the Australian Privacy Principles.
We are not responsible for the privacy practices, data handling, or security controls etc of third-party platforms.
We recommend you also review the privacy policies of these providers directly, as their handling of your information is governed by their own terms.
8. Overseas disclosure
Some personal information may be stored or processed outside Australia by third-party service providers. The countries where overseas recipients are likely to be located include the United States, the United Kingdom, and the European Union, depending on the providers in use at the relevant time.
By providing personal information, you acknowledge that overseas recipients may not be subject to Australian privacy laws. Reasonable steps are taken to ensure that overseas recipients handle personal information in a manner consistent with the Australian Privacy Principles. Where we are unable to do so, we will only disclose personal information overseas with your informed consent, in which case Australian privacy law may not apply to that information once disclosed.
9. Cookies and analytics
Our website may use cookies and similar technologies for analytics and performance measurement, including tools such as Google Analytics.
These tools help us understand how visitors use our site and improve functionality. We do not control cookies set by third-party services and cannot comment on their data handling practices beyond our direct use.
You can control or disable cookies through your browser settings.
10. Data retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, or as required by law.
Indicative retention periods are:
- Newsletter subscriber information: retained until you unsubscribe, plus a reasonable period for audit and compliance purposes
- Enquiry and contact form submissions: retained for up to three years from last contact, unless an ongoing engagement requires longer retention
- Engagement and service delivery records: retained for the duration of the engagement and a reasonable period afterwards for legal, tax, and operational requirements
When personal information is no longer required, we take reasonable steps to delete or de-identify it.
11. Data security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
12. Automated decision-making
We do not use personal information for automated decision-making or profiling that produces legal or similarly significant effects.
13. Access, correction, and complaints
You may request access to, or correction of, personal information we hold about you, subject to applicable legal exceptions.
If you have concerns about how we handle personal information or wish to make a privacy complaint, you may contact us via the contact form on this website. We will respond within a reasonable time and aim to resolve complaints fairly and promptly.
Individuals located outside Australia may have additional rights under applicable data protection laws. Requests will be considered on a case-by-case basis, subject to applicable legal requirements.
14. Children’s privacy
This website is not directed to individuals under the age of 18, and we do not knowingly collect personal information from individuals under that age. If you believe we have inadvertently collected such information, please contact us and we will take reasonable steps to delete it.
15. Rights of individuals in the European Economic Area and United Kingdom
Where the GDPR or UK GDPR applies to our handling of your personal information, we rely on the following legal bases for processing:
- Consent, for marketing communications and optional cookies
- Legitimate interests, for website analytics, security, and improving our content and services, where these interests are not overridden by your rights
- Performance of a contract, for delivering services or engagements you have requested
- Legal obligation, where required by applicable law
In addition to the rights set out in Section 13, you have the following rights under the GDPR or UK GDPR:
- Right of access to your personal information
- Right to rectification of inaccurate information
- Right to erasure in certain circumstances
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent at any time, where processing is based on consent
- Right to lodge a complaint with your local supervisory authority
To exercise these rights, please contact us via the details in Section 17
16. Data breach notification
We comply with the Notifiable Data Breaches scheme under Part IIIC of the Privacy Act 1988 (Cth). Where an eligible data breach occurs that is likely to result in serious harm to affected individuals, we will notify those individuals and the Office of the Australian Information Commissioner as required by law.
16. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal obligations.
The updated version will be published on this website, and continued use of the site constitutes acceptance of the revised policy.
17. Contact
For privacy-related enquiries or requests, please contact us via the contact form available on this website.
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